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How to Fix Common Reasons for VAT Number Validation Failures

June 10, 2025
How to Fix Common Reasons for VAT Number Validation Failures
Featured VAT Advisors

Did you know over 15% of VAT number checks fail each year due to simple mistakes or overlooked details? A recent study highlights just how big this problem is for businesses and online shoppers across the EU. One small slip can cause a failed transaction, a delayed delivery, or even a compliance headache with tax officials. If your VAT number does not validate, you might face blocked sales, trade disruptions, or penalties from tax authorities — all because of an error you did not even notice.

This topic matters because making sure your VAT number passes the check is not just about ticking a box. It keeps your business running smoothly, helps you trade across borders, and keeps you out of trouble with the law. Whether you are running an online store, buying goods for your company, or just trying to speed up checkout, a failed VAT number check can stop you in your tracks.

In this guide, you'll learn how to spot and fix the most common reasons VAT numbers fail to validate, how to troubleshoot quick fixes for errors, how to confirm your VAT number is registered and active, ways to avoid formatting slips, and what to do when technical glitches get in the way. With step-by-step tips from vatabout.com, you will be ready to avoid mistakes and get your VAT number accepted every time.

Main Points: How to Fix Common Reasons for VAT Number Validation Failures

Step #1: Double-Check Your VAT Number for Accuracy

Start by confirming every digit and letter in your VAT number. We often see customers type in a single wrong character or miss out the country code, which leads to instant validation failure. Accuracy is everything here — just one typo can stop your transaction from going through. Make sure your VAT number begins with the correct country code (like DE, FR, IT) and that it matches exactly what is on your official documents.

  • Save your correct VAT number in a text file for quick access — this prevents repeated typing errors.

  • Look out for hidden spaces or special characters.

  • A quick VAT number check on VATabout will instantly let you know if the input matches the basic requirements.

Step #2: Confirm VAT Number Registration and Status

Double-check that your VAT number is officially registered with your national tax office. Some businesses find their number works locally but fails for cross-border VAT transactions. If your VAT number is valid only within your country, international sales and purchases can fail. We recently helped a retailer who missed out on a large EU order simply because their number was not registered for intra-EU use.

  • Contact your local tax authority if you are unsure.

  • Register or update your details if you plan to trade beyond your country.

As explained by ScrapingBee,

“Not all VAT numbers are eligible for cross-border transactions, even if they work for domestic deals”

(Why VAT Numbers Fail Validation).

Step #3: Verify Your VAT Number’s Activity and Expiration

Check if your VAT number is still active. Inactive or expired numbers are a common cause of validation failures. If you suspect your VAT number was suspended or removed from the register, contact your tax office for clarification.

An inactive VAT number cannot be used for any purchases or sales requiring validation. Reactivation may require submitting forms or updating business details, but it is worth doing before your sales are interrupted.

Step #4: Address Formatting and Input Errors

VAT numbers are validated against very specific formats per country. Each country has its own pattern: some contain letters, some just numbers, and the total digit count can vary. Incorrect formatting is a frequent reason for failed validation, and even small discrepancies cause rejection.

Here’s a quick comparison table:

Country

Example VAT Format

Key Requirements

Germany (DE)

DE123456789

DE + 9 digits

France (FR)

FRXX999999999

FR + 2 letters or digits + 9 digits

Italy (IT)

IT12345678901

IT + 11 digits

  • Never use spaces, dashes, or punctuation.

  • Always include the country prefix.

  • If in doubt, consult this official list of formats.

Step #5: Troubleshoot Technical or Third-party Validation Issues

Sometimes, the problem is not with your VAT number at all, but with the system checking it. Official portals like VIES (VAT Information Exchange System) can experience slowdowns, outages, or overload. If your VAT number check fails, try again after a few minutes or clear your browser cache.

  • Try using a different browser or device.

  • If you receive an error, check the VIES status page or use an alternative validation service.

For more on what to do if these services are down, Yoast suggests, “Sometimes, downtime with validation services can cause issues, even when your VAT number is correct. Don’t panic—simply retry a little later.” Common Causes of VAT Number Rejection

These steps solve nearly all common VAT number validation issues we see at VATabout. Sometimes the fix is as easy as correcting a small typo. Other times, it requires contacting your tax office. In our experience, most vat number check failures are due to surprisingly simple and preventable mistakes. Double-check, format carefully, and always retry if you sense a glitch in the system. Your next transaction could depend on it.

Best Practices for Smooth VAT Number Check and Validation

Extra attention to your vat number check process saves time, keeps transactions running, and protects your business from costly mistakes. Following best practices helps you avoid common errors and cuts down on rejected sales or compliance issues. At VATabout, we see firsthand how simple habits can set you up for hassle-free validations and fewer headaches.

Always Enter Your VAT Number Exactly as Issued

Get every detail right during a vat number check. This means copying the number exactly as shown in your official tax paperwork, including the country code at the very start. Even a single misplaced digit or letter can cause your number to fail. We have seen customers miss out on orders because they mixed up a nine with a four or left out the "DE" for Germany. Before submitting, take an extra moment to confirm everything matches.

Use the Official European Commission VIES Tool for Real-Time Checks

Verify your VAT number's validity using the official VIES tool. This platform connects straight to tax databases across the EU and reports if your number is registered and active right now. We always advise customers to use the VIES website for every cross-border sale. If your number shows as valid there, you can be confident you are ready for trading. If not, it is time to dig deeper. Learn more about resolving validation problems in Yoast's guide to why VAT numbers are rejected.

Keep Up with Notices from Your National Tax Authority

Stay alert for official messages about your vat registration status. Tax offices sometimes update records or change registration rules, which can affect your ability to pass a vat number check. We suggest reviewing all emails or letters you receive from your tax office — sometimes a missed update leads to failed validations. Double-check your registration after changes in your business, such as a new address or a shift to cross-border sales.

Double-Check for Formatting Mistakes Before Submitting

Correct formatting mistakes make a huge difference. VAT numbers must match specific rules, such as number of characters or use of certain letter combinations. Always include the correct country prefix and avoid using spaces, dots, or other symbols. For example, "DE123456789" is fine, but "DE 123-456.789" will fail. If you are not sure about your country’s format, consult this official list of formats by Autodesk. We recommend saving a correct version on your computer for easy access.

Keep Your VAT Registration Up to Date for Cross-Border Trade

If your business starts selling across borders, check that your VAT registration allows for international transactions. Some numbers are valid only for local use and will not pass a vat number check in other EU countries. At VATabout, we often help clients unlock new sales channels simply by updating their VAT status with the authorities. If you’re planning to expand, review your registration documents and update them as soon as possible.

Try a Different Browser or Device When You Hit a Wall

Technical problems can block a vat number check even when your details are perfect. Sometimes, browser add-ons, outdated software, or cookies can cause failed checks. Here is what we suggest: switch to another browser or use another device. Clear your browser cache before trying again. In the past, we have seen stubborn errors fixed by simply changing computers or logging in from a phone.

Contact the Tax Authority Directly for Unresolved Issues

When in doubt, reach out. If a vat number check keeps failing and none of the above fixes work, contact your tax office. They can confirm if your number is active, let you know about any blocks, or guide you through the correction process. This step can make a big difference, especially if you are facing urgent sales deadlines. In our experience, tax officials are usually quick to clear up confusion, especially if you explain the situation clearly.

Small habits lead to smooth vat number check results. Copy numbers exactly, use trusted tools like VIES, and double-check everything for accuracy and format. Keep your eyes open for official updates and do not let technical snags slow you down. And when the answer is not obvious, ask your tax office for help. These best practices from VATabout keep your sales and compliance on course.

Final thoughts

Checking your VAT number carefully can prevent failed transactions and save time. Pay close attention to accuracy, use official validation tools, and stay in touch with your tax office if you have doubts.

Following these easy steps from VATabout means smoother sales and fewer tax headaches.

How do I know if my VAT number is valid for cross-border sales?
Your VAT number must be registered for intra-EU trade, not just for local transactions. You can check this using the VIES tool or by asking your national tax authority. If your number is only valid at home, it will fail for international orders. Contact your tax office to update your registration if you plan to buy or sell across borders.
Why does my VAT number say it is “inactive” or “expired”?
This means your number is suspended or removed from the official register. Sometimes, this happens after a business closes or you miss filing requirements. Only your tax authority can reactivate your number. Reach out to them to clear up any issues and get your status corrected.
What should I do if my VAT number check fails due to a formatting mistake?
First, review your number for extra spaces, missing country codes, or swapped digits. Each country has its own specific format. Make sure you follow these exactly. Check official format lists or use a VAT number check tool like VATabout to confirm you have it right before trying again.
When should I contact my tax authority about a VAT number validation issue?
If you have double-checked every detail, used validation tools, and even tried different browsers or devices but still get an error, it is time to contact your tax office. They can confirm your registration status, help fix records, or let you know if there are wider issues with validation systems.
What if I get a technical error during the VAT number check?
Technical errors sometimes happen on validation websites due to heavy traffic or system issues. Try refreshing the page, clearing your browser cache, or using a different device. If the problem continues, check the status page of the validation tool or try again later. Most technical problems do not last long.
World
Tax Compliance
VAT

VAT tax researcher, specializing in delivering clear, up-to-date insights on indirect tax regulations and compliance for our website. Rasmus Laan

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